Policies

Your reservation can be guaranteed with your Visa, Master Card, American Express or Discover. Must be 21 years of age to register as a hotel guest.

Cancellations

  • Cancellations can sometimes be unavoidable; we do require a cancellation be made at least 72 hours prior to your stay, unless otherwise noted.

Peak Season with 2 night minimums

  • All Festival weekends, major holiday weekends, December 4 – January 4.

Peak Season Deposits

  • A one night deposit to your Visa, Master Card, American Express or Discover will guarantee your room.

Peak Season Cancellations

  • We require any cancellation a minimum of 14 days prior to check-in. If a cancellation is necessary within the 14 day limit, we will make every attempt to rebook your room for you. Your deposit will be promptly returned if your room is rebooked. All Peak Season cancellations will be charged a $15.00 fee.

Smoke-free/Pet-Free

  • The Alpen Dorf Pension and entire grounds are smoke free/pet free environments. We will be happy to recommend other hotels in the area that do permit smoking and/or allow pets. Guests who elect to smoke or bring pets into the rooms will be charged a $300.00 minimum cleaning fee on their bill or through their group leader.